Returns & Refunds

Additionally, the CCR give you the right to change your mind and cancel an order within 14 calendar days for any reason.

*Nature’s Fix accepts returns of products returned in perfect re-saleable condition i.e. in original, undamaged packaging, not used, with protective seal in place.  

Nature’s Fix cannot and will not be held liable or responsible for allergic reactions or products which “do not agree” with a customer.

You are advised to thoroughly research the product and its ingredients prior to purchase and again prior to breaking the seal / taking the supplement. You should take into account your own health, current medications and any other factors which may influence the effect of the product on you as an individual.

Returns can only be accepted within 14 days from the date of delivery of the original order and an extension on this timescale will not be granted unless the circumstances are highly unusual.

Please note, if a brand or manufacturer offers a money back guarantee on their products, this only applies when purchasing direct from their site unless otherwise stated by ourselves. We will not be able to honour such guarantees and products purchased from us are purchased on that understanding.

If you do decide to cancel your order or you wish to return an item, then you must put this in writing. The most efficient method would be to email help@naturesfix.co.uk with your order number  and “return request” in the subject of the email. You should then await authorisation and further instructions.